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W

Will Call

If you choose to pickup your tickets at Will Call, the venue box office is open only during the event day and 1 hour prior to doors. We advise patrons to arrive early to pick up tickets to avoid long lines.

In order to pick up your tickets, you may be required to present:

  • Your valid photo ID, driver's license or passport. A valid ID must be duly issued by a government agency and include a photo and a signature.
  • The credit card you used to purchase the tickets.
  • Your confirmation number.
The box office will not release tickets if the name on the ID and credit card does not match the name used to purchase the tickets from Ticketmaster or if the photo on the ID does not appear to be the photo of the person retrieving the tickets. To find out what other types of photo ID are acceptable at the venue's Will Call, please contact Ticketmaster at 604-682-8455.

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